Delete Your Account & Data

Last Updated: October 31, 2026

At Betterness, we respect your right to control your personal data. You can choose to erase your data while keeping your account, or permanently delete your entire account. Both options are available directly within the Bett-i app.

Delete Your Account (Permanent)

This option permanently deletes your account and all associated data. This action cannot be undone.

What gets deleted:

• Conversations, memories, profile, settings
• Your account and authentication credentials
• All subscription data and credit balances
• Any linked integrations (wearables, third-party services)

How to delete your account

1. Open the Betterness app and log in to your account.
2. Tap the Chat button in the left sidebar.
3. Open My App.
4. Tap App Settings.
5. Scroll down to Account & Plan.
6. In the Danger Zone section, find "Delete account".
7. Type DELETE in the confirmation field.
8. Tap "Delete Account".
9. Your account and all data will be permanently removed, and you will be logged out.

In Betterness One

1. Open the Betterness One app and log in.
2. Tap your profile picture, then View profile.
3. In Settings, open Privacy & Data.
4. Under Your Data Rights, tap Delete next to Delete My Account.
5. Type DELETE, then press and hold the button until your account is deleted and you are logged out.

Betterness One and the Betterness app use the same account, so this deletes it in both. If you are a member of someone else's workspace, that workspace and its data stay with the team. If you own a workspace with no other members, its business profile is deleted with your account. If you own a workspace that has other team members or pending invites, write to support@betterness.ai first: we move the workspace to a teammate or close it, then delete your account.

Data Retention

Upon account deletion, we immediately remove your personal data from our active systems. However, certain records may be retained for a limited period as required by law, including:

• Transaction and billing records (as required for tax and financial compliance)
• Data necessary to comply with legal obligations, resolve disputes, or enforce agreements

These records are securely stored and are not used for any other purpose. They are deleted once the retention period expires.

Request Deletion via Email

If you are unable to access the app or prefer to request deletion by email, you can contact us at support@betterness.ai. Please include the email address associated with your account. We will process your request within 30 days.

Contact Information

If you have any questions about data deletion, please contact us:

Betterness Inc.
698 NE 1st Ave, Miami, FL 33132
Office 7
support@betterness.ai