Privacy and support

Your health data is yours. Nothing is shared with a partner because you joined them. Sharing is a separate decision you make per Team, and you can change it whenever you want.

The Data sharing screen states it directly: "Choose what health data each App can access. App membership and data sharing are separate."

Your health profile says the same about what you type in. Its form reads: "Your data is encrypted, private, and always under your control — never used to train AI. You can review, edit, or delete it anytime."

To see or change what a Team can access:

All your sharing across Teams is also gathered in Settings, under Data sharing. That is where pending requests from a partner wait for you to accept or decline.

• Lab results are private by default and shared only with your explicit consent.
• A Team can only ask for the categories it has set up. Anything outside that is never offered to you.
• You can share nothing and still be a member of a Team.
• Leaving a Team revokes its connection.

Data shared with a Team is shared voluntarily by you, under the Terms of Service.

Bett-i reads your data, explains what it shows, and helps you decide what to look into. She does not diagnose, does not treat, and does not replace a clinician.

The line under the message box says it in full, and it is always shown:

Lab results carry their own line on the Biomarkers screen:

In practice, that means:

• Take an out-of-range result, a symptom, or anything that worries you to a healthcare professional.
• Do not start, stop or change a medication or supplement based on something Bett-i said.
• Use what she writes to ask better questions at your next appointment.

These articles are also inside the app. Go to Settings, then Tutorials. The same guides are there, searchable, without leaving Betterness.

Some questions belong to a Team you have joined. If yours is about their programs, their schedule or something they sent you, message their staff from Inbox.

For anything about your Betterness account, write to support@betterness.ai.

The Terms of Service and the Privacy Policy are at /terms and /privacy. You can read both without signing in.